Services

Audio Visual and Network Maintenance Services

Specialist support for integrated systems, fault resolution, and ongoing upkeep

Smart-Home Health Check

Fast, focused insight into your system’s condition

Get a detailed 20 point report

Equipment safety check

Know the status of your system

 £195.

Engineer Call Out

Rapid response when you need expert support 

Resolve specific issues

Gain specialist advice

£179.

Interim Service

Proactive care to keep systems performing at their best 

Room and Rack Environment

Equipment Health

Cooling and Protection

*please see detailed summary below

£295.

Annual Service

Comprehensive maintenance for long-term reliability 

Room and Rack Environment

Equipment Health

Cooling and Protection

Cabling and Connections

Performance and Stability

Preventative Actions

*please see detailed summary below

£549.

Full Year System Care Agreement 

Complete peace of mind for the year ahead 

1 YEAR SUPPORT PACKAGE

Room and Rack Environment

Equipment Health

Cooling and Protection

Cabling and Connections

Performance and Stability

Preventative Actions

*please see detailed summary below

£250 p/m (£3000. P/A)

Two Year System Care Agreement

Extended protection with lasting value

2 YEAR SUPPORT PACKAGE

Room and Rack Environment

Equipment Health

Cooling and Protection

Cabling and Connections

Performance and Stability

Preventative Actions

*please see detailed summary below

£230 p/m (£2760 P/A)

An exceptional service from start to finish. The team is knowledgeable, responsive, and highly dependable, with a clear commitment to keeping our audio visual, network, and security systems running smoothly. Their proactive approach has reduced downtime and given us confidence that our systems are always well maintained. We would not hesitate to recommend them

Jonathan Whitehouse, London

01

Room + Rack Environment

 

[ ] Rack room temperature checked.  

[ ] Air conditioning operating correctly.  

[ ] Ventilation paths clear and unobstructed.  

[ ] Adequate clearance around equipment.  

[ ] No signs of overheating or thermal alarms.  

02

Equipment Health

[ ] Core systems powering up normally.  

[ ] Switches, routers, processors, and amplifiers checked.  

[ ] No warning lights, fault messages, or restarts.  

[ ] Firmware and monitoring systems reporting correctly.  

[ ] UPS and backup power units healthy.  

03

Cabling and Connections

[ ] Visible cabling inspected for heat stress or damage.  

[ ] Connections secure and stable.  

[ ] No cables resting against heat sources.  

[ ] Cable management allows airflow.  

04

Cooling and Protection

[ ] Rack fans and cooling units tested.  

[ ] Filters, vents, and intakes cleaned if required.  

[ ] Temperature sensors and automation triggers functioning.  

[ ] Cabinets not trapping heat.  

[ ] Environmental monitoring alerts active.  

05

Performance and Stability

[ ] Key systems tested under normal conditions.  

[ ] No latency, dropouts, distortion, or freezing.  

[ ] Wi-Fi and network stability confirmed.  

[ ] Critical scenes and control functions tested.  

[ ] Any reduced performance recorded.  

06

Tagline

 Preventative Actions

[ ] Dust and debris removed from equipment surfaces.  

[ ] Equipment repositioned if airflow restricted.  

[ ] Cooling or ventilation upgrades recommended if needed.  

[ ] Ageing equipment flagged for review.  

[ ] Client advised of any risks identified.  

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